CIC*, LUTCFOscar has spent the better part of five decades serving his clients and building The Insurance Connection into the customer service-oriented agency it is today. His personality and willingness to do what it takes to best serve clients are the secret to his success. Oscar is an expert at finding the perfect coverage for any business that has unique needs, large or small. Oscar’s background and knowledge speak for themselves when he meets with prospective clients. Originally a farm boy, Oscar hails from northwest Iowa. He is the proud father of five children and has ten grandchildren and two great grandchildren…and counting! He enjoys riding his Harley Tri Glide in the South Dakota hills, hunting, and fishing.
Vice President Health Insurance SpecialistLori began her career as a health insurance agent at The Insurance Connection in 1997. She currently sells all lines of health insurance for both individuals and groups. Lori strives to learn what her clients’ individual needs are so she can identify the coverages which work best for them. She dearly enjoys helping her customers, and in doing so has built many positive relationships with them over the years. When Lori is not at work, she enjoys spending time with her grandchildren, taking care of her Pembroke Welsh Corgis, Max and Howard, and sewing.
Business Insurance SpecialistAlice joined The Insurance Connection in 1983. She has many years of experience, both in personal and commercial insurance lines. Alice has completed the CISR and ACSR designations through The National Alliance for Insurance Education & Research. She works diligently to give customers the service which they deserve. Alice grew up in Howard, SD and has lived in Sioux Falls for over 40 years. She and her husband, Myron, are the proud parents of six grown children, and 15 little people call them Grandma and Grandpa! Alice is active at Hope Community Church where she sings harmony with her praise and worship group.
Business Insurance SpecialistJeremy started working in the insurance industry in 2009 when he joined The Insurance Connection. He is licensed in all lines of insurance and spends most of his time working with commercial and business clients. Jeremy’s goal is to provide the right protection for his clients’ businesses. He enjoys tailoring policies for each company he works with, and does so regularly with the wide variety of insurance carriers available through our agency. Jeremy grew up in Sioux Falls and is the proud father of two boys.
Gavin Van Zee
Automotive and Home Insurance SpecialistGavin began his insurance career in 2009 at Rocky Mountain Insurance Specialists in Denver, CO, and has been with The Insurance Connection since April of 2010. Gavin has completed his CISR designation through The National Alliance for Insurance Education & Research, and is part of the personal lines side of the business which includes home, automotive, umbrella, motorcycle, boat, ATV, and RV insurance. Gavin’s goal is to find his clients the best policies he can get for them at the most competitive prices. He grew up in Highmore, SD and is a graduate of The University of South Dakota with a bachelor’s degree in business management.
Health and Life Insurance SpecialistRochelle joined The Insurance Connection in late 2013 and has more than two decades of experience in automotive, home, and life insurance. In 2017, she transitioned to our health and life department. She is dedicated to providing outstanding customer service and getting to know her clients to help them navigate the process of finding the right health and life insurance that meet their specific needs. Rochelle is married, has two married children and five grandsons. She enjoys spending time with her family, playing with grandsons, as well as singing on the praise team and volunteering with the assisted living ministry at their church. Rochelle also enjoys cooking and knitting in her spare time.
Automotive and Home Insurance SpecialistMonica has been working in the insurance industry since 1995, and joined the Insurance Connection staff in August of 2017. She has served as an administrative assistant in facilities, as a broker service rep in marketing, and as independent health insurance agent. Monica is mon to Spencer, who attends Harrisburg High School, and Ashton who is married and has mead Monica a grandmother as February, 2018. In her spare time, Monica enjoys spending time with her family attending their events.
Business Insurance CSRKristi began working in insurance in 2001 and joined The Insurance Connection in 2005. She is a graduate of Minnesota West Community & Technical College with a focus in administrative support. Kristi is a commercial lines customer service representative and works with care and efficiency to keep our agency as up to date on our clients’ files as is possible. She married in 2001 and became a very proud mother in 2009.
Business Insurance CSRRhonda has worked in the insurance industry for twenty-seven years, after having worked at an insurance agency in Salem, SD for more than twenty-four of those years. After moving to Sioux Falls, Rhonda came to The Insurance Connection in October of 2015. Rhonda has worked in both the personal and commercial lines of insurance. She has been licensed in Property and Casualty insurance since 2000. Rhonda and her husband, Ken, have been married since in 1980 and they have two grown and married sons, Justin and Kyle. They have one grandson, Ethan who has brought much joy and happiness to their lives. Rhonda and Ken are members of St. Katharine Drexel Catholic Church and enjoy being involved in their church’s community.
Lois Van Hofwegen
Business Insurance CSR and AgentLois started in the insurance industry in 1974 and joined The Insurance Connection in August of 2017. She has previous experience as a CSR and as an agent, has worked in underwriting and marketing, and most recently served as an underwriter and agent in Brandt, SD. Lois enjoys learning new things and finds that there is always something new to master in the insurance business. She and her husband, Lawrence, have two grown children, Sheila and Travis, as well as two grandchildren. They love being grandparents and spending time with their family. Lois enjoys gardening, hiking, swimming, camping, fishing, and going for pontoon rides on the lake.
Customer Support SpecialistSara will likely be the first person you’ll speak with when you call us or walk through our doors. She takes great care of our office and works hard to ensure that our clients’ questions are answered and their needs are taken care of. Prior to joining The Insurance Connection’s staff in early 2018, Sara worked in customer service for 14 years, most recently as an executive office assistant specializing in Medicare as well as life and health insurance. A native of Kimball, SD, Sara has been married to her husband Troy since 2011, and has three children and three stepchildren. She enjoys baking, cooking, swimming, archery, horseback riding, fishing, and camping.
Personal Lines Support and Marketing ServicesMelissa came to The Insurance Connection in 2012 with more than 16 years of customer service experience. As an integral part of our personal lines team, she strives to give our clients and their policies the same attention and accurate care that she would want for herself and her family. Mel also enjoys maintaining The Insurance Connection’s website and social media, as well as creating visual media for the agency. Mel grew up in Sioux Falls and majored in English and Journalism at Augustana College. She has a husband and two children.
Maxwell Smart DeVries
DogBorn in 2010, Max has a warm heart, puppy dog eyes, and very short legs. He’s always eager to greet the dog-loving clients of The Insurance Connection. Although his communication skills are somewhat limited, Max will be all too happy to make sure you get a quote on any insurance you might need as well! (If you do not require Max’s services, please know that he will happily stay in his crate while you’re in our office — all his toys are there.)
NOT CURRENTLY TAKING EMAILS
**CISR, Certified Insurance Service Representative.